VIVANT utilizes chips to control the cooling system. The technology offers you cups of wine with smooth tannin and great fragrance.

VIVANT provides a 2-year warranty for the products and a 1-year warranty for the battery.

VIVANT uses lithium batteries which conform to international safety regulations.

Battery life decays over time. In general, the battery needs to be changed in 2 to 3 years.

Yes, the battery can be replaced by own self but it’s not suggested to use the battery from other brands because it may cause damage to the machine.

The battery can last around 3 hours when it is set at 8°C; however, the performance may vary from different environmental temperatures.

It takes around 3 hours to complete a full charge.

The temperature can be set between 8°C to 20°C.

VIVANT Portable Wine Cooler is not fully water-proved, and it can be used neither in dishwashers nor dryers. It’s suggested to use a towel to wipe it clean when necessary.

Yes, you can; however, using VIVANT Portable Wine Cooler while charging takes more time to complete a full charge.

It’s not recommended because VIVANT Portable Wine Cooler is made to stabilize wine temperature but not lower wine temperature. Additionally, it takes a large amount of energy and time to do refrigeration.

No, it can’t. VIVANT Portable Wine Cooler is designed to stabilize and cool down wine temperature, so it can’t heat up wines.

It is recommended to check the power of the battery first. If the power of the battery is too low, please charge it. If the power of the battery is full, please reload the battery and try restarting VIVANT Portable Wine Cooler. Please contact VIVANT Portable Wine Cooler online service if it is still not responding.

The power inside the battery releases automatically when it is not used. Thus, it’s recommended to charge the battery first if the battery hasn’t been used for more than a month. Moreover, it’s also recommended to charge the battery every 6 months to extend the lifetime of the battery.

It lasts from 100V to 240V.

Yes, VIVANT Portable Wine Cooler can use both mains electricity and the VIVANT battery.